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Which sale is the most important one you will ever get from a client? I'll bet you're thinking it's your first sale with a new client. Well, it's not. It's surprising to find out that a second-time buyer is at least twice as likely to buy from you again, when compared to a first-time buyer. The second-time client will usually buy again because you have proved that you add value to his/her life. The customer who has had his/her wants and needs fulfilled comes back for more. It's very important to know where your profits will be made. They are either made on the 'front end,' at the time of the first sale, or they are made on additional, 'back-end' sales. Are your products/services the type that will result in repeat business? If so, your initial sale could be small, but be designed to lead to many larger and more profitable sales. Most businesses profit more from additional sales than they do from first sales. For that reason, it's important to know whether you want a customer for the long term or if you're making a 'one-shot' sale. Is your marketing designed to generate additional sales, or is your focus more 'single sale' oriented? QUOTE: 'Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.' - David Starr Jordan Although 'back-end' sales are vital to the survival of most businesses, one of the biggest mistakes that many businesses make is NOT capturing valuable client information so that they know which customers are returning to buy again. If you don't keep client information showing which customers are coming back to you, then you can't use this information to stay in contact with them and sell them more products/services. I have gone into a local hobby store several times during the last three weeks. Do you think they have ever asked me for any of my contact information? Do you think they are keeping track of the models or supplies that I have been purchasing? Over the course of these three weeks I have easily spent at least $200.00 on various products/services for my son. You would think that they would want to make sure I had a good reason to come back. Now, if they had asked for my info and tracked the types of things I had purchased, they could then mail (or email) me marketing offers relating to what I had been buying. If they had my contact information, then they could let me know about upcoming sales or special offers. And if they haven't got my information, then they probably don't have information on other customers either. The point I'm making here is that by not capturing this information, they may be leaving a lot of money out of their cash register. QUOTE: 'Autumn is a second spring where every leaf is a flower.' - Albert Camus Many businesses are not overly concerned with making a profit on the first sale to a new client because they have calculated that their profits will come from future sales. In other words, they know that they will profit from repeat sales to existing clients. If you know that one out of every three customers who makes a purchase from your business will purchase repeatedly, you can take a reasonable loss on your first sale. The key is getting them in the door the first time. If you can do that, then you know that you will profit in the future. So some of your marketing efforts should be designed to 'hook' the first time buyer. But it is equally important that some of your marketing efforts are designed to bring repeat customers back to you. Does your marketing strategy include efforts to both bring in new customers and keep the 'back-end' sales coming in? ** Attn Ezine editors / Site owners ** Feel free to reprint this article in its entirety in your ezine or on your site so long as you leave all links in place, do not modify the content and include our resource box as listed above. If you do use the material please send us a note so we can take a look. Thanks. © Silent Partner Publishing SlotMachinesMastery.com. - Discover The Secrets That Casino Owner Are Hiding From You! Make Big Cash Playing the Slots! Best Affiliate! Burn The Fat Feed The Muscle. - Diet & Weight Loss Secrets of Bodybuilders and Fitness Models: #1 Best Selling Diet & Fitness E-Book In Internet History! Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 |
Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Marketing Myth Number 1: Marketing is Just Another Word for Advertising By Mary Eule This is perhaps the most common marketing myth and must be debunked right away if you have any hope of accomplishing your business goals.A belief in this myth necessitates a view of marketing as a tactical function rather than the series of cross-functional processes, approaches and activities that it really is. Yes, advertising (marketing communications) is an essential component of your overall marketing plan, but it is not THE plan – and ide… 2. Autoresponders Convert Sales Like A Water Company In The Desert An interested visitor who has been strolling through yoursite has finally come to just what she is looking for andis about to make a purchase. It's a sunny afternoon, andher cat, who happens to be sitting on the moss under thevisitor's large fifty-year-old snow-rose bonsai tree,suddenly jumps down, and the priceless tree topples over.In the blink of an eye, your visitor exits your site, andyour sale is dust - unless you have had the foresight tou… 3. A Great Marketing Model – Utilizing the Power of OPM By Kathleen Gage Staying ahead of the marketing curve seems to be a never-ending quest. Marketing doesn’t have to be as complex as some people make it out to be. It’s simply a matter of understanding who you are marketing to – your ideal customers – and then coming up with a system that keeps your name in front of them. A huge part of the system is creating enough value for your customers that they want to hear from you.Another aspect of marketing is knowing ho… 4. What Does Your Business Address Say? By Mike McDaniel If you are operating a business from your home and your post office address clearly indicates a home address, you may want to re-think your marketing strategy.A Rural Route 2 address can plainly say your business might be in a bedroom at home, or worse, in the barn. Does 27 Sleeping Beauty Circle look like a business address to you?If your business is still at home and your address screams it, get a post office box. There are also companies tha… |