The YOU Factor



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I don’t mean you, I mean the YOU that is your client.

Let’s examine memorable tag lines in advertising.

You deserve a break today. - McDonalds

Do you eat the red ones last? – Smarties

You’ve always got time for Tim Horton’s – Tim Horton’s

For all you do, this Bud's for you – Budweiser

Let your fingers do the walking – Yellow Pages

We never stop working for you - Verizon Wireless

Now You're Playing With Power! – Nintendo

You give us 22 minutes, we'll give you the world – WINS Radio

Do you have the bunny inside? – Energizer

Your Potential. Our Passion. – Microsoft

VISA ~ It's everywhere you want to be – VISA

If life were like that, you wouldn't need a VISA card. - Visa

You're in good hands with Allstate – Allstate Insurance

Sanka...Everything You Love About Coffee - Sanka

Have you had your Weetabix. – Weetabix

There are thousands of tag lines for well known products that use this one word to create a connection, afterall who are you more interested in than YOU!

If it works for the big guys chance are it will work for you. Why would you want to talk about yourself in your marketing and advertising materials instead of your customer? They aren't really interested in you.

Advertising and marketing is not the place for ego and posturing. Attract the interest of your prospective customer and they will ask for more information.

At some point in your life you have opened your door to a saleperson or sat next to someone on a plane and felt trapped. They decided you were fascinated by them and/or their product. You couldn’t wait to get away from them. Way too self focused weren’t they? Don’t do it to prospective customers, they feel the same way.

Put yourself in your customer’s place, and take advantage of the WIIFM factor. If you are thinking “What’s In It For Me”, then so are they; however you are the one that wants the sale. Let your customers know that you are interested in “What’s In It For Them”! Attracting customers means marketing and advertising messages that are not about you!

Copyright(c) 2005 Nancy Fraser Nota Bene Consulting, All Rights reserved



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In this article a case history is given in which a software company with SEO and PPC accounts, saw a drastic drop in their paid Google click-throughs on a huge term for them that had been performing predictably for at least 3 months previously.


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